RA Groundwork (“we”, “our”, “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and protect your personal information when you use our website ragroundwork.co.uk.

1. Information We Collect

When you use our website, we may collect:

• Personal details that you provide when you complete our quote request form, such as your name, phone number, email address, and project details.

• Technical data such as your IP address, browser type, and pages visited (collected automatically via cookies and analytics tools).

2. How We Use Your Information

We use your information to:

• Respond to your quote request or enquiry.

• Communicate with you about our services.

• Improve our website and user experience.

• Comply with legal and regulatory obligations.

We will never sell or rent your information to third parties.

3. Cookies

Our website uses cookies to help us understand how visitors use the site and to improve functionality. You can adjust your browser settings to refuse cookies if you prefer.

4. How We Store and Protect Your Data

• Your information is stored securely and only accessed by authorised personnel.

• We take reasonable steps to protect your data but cannot guarantee complete security of information sent via the internet.

5. Sharing Your Information

We may share your information with trusted third-party service providers (such as website hosting or email services) when necessary to operate our business. These providers are required to keep your data secure.

6. Your Rights

Under UK data protection law (UK GDPR), you have the right to:

• Access the personal data we hold about you.

• Request correction or deletion of your data.

• Withdraw consent for us to contact you.

• Complain to the Information Commissioner’s Office (ICO) if you are unhappy with how we handle your data.

To exercise your rights, please contact us.